Job Description
Join San Francisco's elite emergency response team as a Public Safety Dispatcher. This critical role operates 24/7 with weekend shifts to ensure seamless coordination during crises. You'll be the lifeline connecting first responders with citizens in need, using cutting-edge technology to save lives while enjoying competitive benefits and career advancement opportunities in one of America's most vibrant cities.
Responsibilities
- Manage emergency communications via 911 and non-emergency lines with precision and empathy
- Dispatch police, fire, and medical units using CAD/RMS systems
- Maintain detailed incident documentation and compliance records
- Coordinate multi-agency responses during large-scale emergencies
- Train new dispatchers on protocols and system operations
- Perform quality assurance reviews of call recordings
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years emergency dispatch or public safety experience
- POST-certified Public Safety Dispatcher certification
- Valid California Class C driver's license
- Ability to work rotating weekends and holidays
- Proficiency in CAD/RMS systems (e.g., E-One, SmartForce)
- Clear criminal background check and polygraph examination