Job Description
Join Mesa's elite Public Safety team as a full-time Dispatcher! Protect your community by coordinating emergency responses, maintaining critical communications, and ensuring public safety operations run smoothly. Enjoy comprehensive benefits, career advancement opportunities, and a supportive work environment in Arizona's third-largest city.
Responsibilities
- Manage emergency calls and dispatch police/fire/EMS resources with precision
- Maintain radio communication with field personnel during critical incidents
- Operate Computer-Aided Dispatch (CAD) systems and record-keeping software
- Provide life-saving instructions via phone during medical emergencies
- Coordinate multi-agency responses during large-scale incidents
- Maintain accurate logs and documentation of all communications
- Participate in continuous training for emergency protocols
Qualifications
- High school diploma or GED required; college degree preferred
- Minimum 1 year dispatch or customer service experience
- National Emergency Number Association (NENA) certification required
- Ability to multitask in high-pressure emergency situations
- Proficiency in computer systems and data entry
- Clear speaking voice and excellent communication skills
- Must pass background check and psychological evaluation