Job Description
Join the City of Long Beach's Emergency Communications Center as a Public Safety Dispatcher and become a vital first responder in our community. We're seeking dedicated professionals to handle emergency calls, dispatch police/fire units, and provide critical assistance during crises. Immediate hire opportunity with comprehensive benefits package and career advancement pathways.
Responsibilities
- Process 911 and non-emergency calls with accuracy and compassion
- Dispatch police, fire, and medical units using CAD/RMS systems
- Maintain detailed call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Provide pre-arrival medical instructions when needed
- Operate radio systems and emergency alert protocols
Qualifications
- High school diploma or equivalent; college preferred
- Minimum 1 year public safety or customer service experience
- Valid California driver's license
- Ability to pass background check, polygraph, and psychological evaluation
- Typing speed of 40+ WPM with 90% accuracy
- Proficiency in computer-aided dispatch systems
- Ability to work rotating shifts including nights/weekends