Job Description
Join the City of Long Beach Police Department as a Public Safety Dispatcher and become an essential first responder during critical night hours. This vital government role requires calm professionalism while managing emergency communications, coordinating resources, and ensuring public safety during overnight operations. Enjoy competitive benefits, retirement plans, and the opportunity to serve your community with one of California's most respected municipal agencies.
Responsibilities
- Process 911 emergency calls and dispatch appropriate police/fire/EMS units during night shift
- Operate CAD systems and radio communication equipment with precision
- Maintain detailed incident logs and documentation for legal compliance
- Coordinate multi-agency responses during critical nighttime incidents
- Provide crisis intervention and de-escalation techniques to callers
- Collaborate with on-duty officers and emergency management teams
- Conduct routine equipment checks and system maintenance
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year dispatch/emergency communications experience
- Valid California POST Public Safety Dispatcher Certificate
- Ability to work rotating night shifts (10:00 PM - 6:00 AM)
- Proficiency in CAD/RMS systems and radio protocols
- Exceptional multitasking and stress-management skills
- Clear background check and drug-free certification
- Fluency in English; bilingual Spanish highly desirable