Job Description
Join Long Beach's elite Public Safety team as a Night Shift Dispatcher! Protect our vibrant coastal community by being the critical lifeline during emergencies. This high-impact role offers competitive benefits, retirement plans, and the opportunity to serve 24/7. Work in a state-of-the-art communication center with cutting-edge technology while supporting police, fire, and medical services. Your calm expertise saves lives—apply today and make a difference during the city's most vulnerable hours.
Responsibilities
- Manage emergency calls for police, fire, and medical services during night shifts
- Operate Computer-Aided Dispatch (CAD) systems with precision and urgency
- Provide clear, concise instructions to first responders during critical incidents
- Maintain accurate incident documentation in compliance with state regulations
- Coordinate multi-agency responses during complex emergency scenarios
- Monitor surveillance systems and radio communications for public safety threats
- Perform crisis intervention and de-escalation techniques for callers in distress
Qualifications
- High school diploma or equivalent; college coursework in criminal justice preferred
- Minimum 1 year dispatch or customer service experience in high-pressure environments
- Valid California P.O.S.T. Public Safety Dispatcher certification or ability to obtain within 6 months
- Proficiency in multi-tasking with exceptional situational awareness
- Ability to pass extensive background check and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Fluency in English; bilingual Spanish skills highly desirable