Job Description
The City of Tucson is urgently hiring Public Safety Dispatchers to join our critical emergency response team. This high-impact role serves as the vital communication link between the public and first responders during emergencies. We offer competitive compensation, comprehensive benefits, and the opportunity to make a direct difference in our community's safety. Immediate start dates available.
Responsibilities
- Process emergency calls and dispatch police, fire, and medical services
- Operate multi-line telephone systems and radio equipment
- Maintain detailed incident logs and digital records
- Provide critical pre-arrival instructions to callers
- Coordinate with multiple agencies during multi-jurisdictional incidents
- Utilize CAD systems for real-time resource tracking
- Adhere to strict confidentiality protocols
Qualifications
- High school diploma or equivalent
- Minimum 1 year customer service experience
- Valid Arizona Driver's License
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM
- Must be available for 24/7 rotating shifts
- Emergency dispatch certification preferred
- Bilingual (English/Spanish) strongly preferred