Job Description
Launch your government career in Portland! No prior experience needed for this entry-level public service role. We provide comprehensive training to support vulnerable community members through social service programs. Join our mission-driven team and make a tangible impact while gaining valuable public sector experience with benefits, retirement plans, and career growth opportunities.
Responsibilities
- Assist clients with benefit applications and resource navigation
- Process administrative paperwork and maintain accurate records
- Provide frontline customer service via phone, email, and in-person
- Coordinate community outreach events and informational sessions
- Support data entry and reporting for program evaluation
- Collaborate with case managers to ensure client needs are met
- Distribute educational materials to community partners
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - comprehensive training provided
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion
- Basic computer proficiency (Microsoft Office Suite)
- Commitment to public service and social equity
- Valid Oregon driver's license preferred
- Bilingual skills in Spanish or Vietnamese highly valued