Job Description
Launch your career in public service with the City of Kansas City! We're seeking motivated individuals to join our team as Public Service Associates – no experience required. This entry-level role offers comprehensive training and the opportunity to develop essential skills while serving our community. Enjoy competitive benefits, professional development, and a supportive work environment dedicated to civic excellence.
Responsibilities
- Provide frontline customer service to citizens via phone, email, and in-person inquiries
- Assist with administrative tasks including data entry, record maintenance, and document processing
- Support department operations through scheduling, filing, and basic report preparation
- Collaborate with cross-functional teams on community outreach initiatives
- Participate in ongoing training programs to develop government service competencies
- Maintain accurate records and ensure compliance with city regulations
- Support event coordination and public engagement activities
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Commitment to public service and community values
- Detail-oriented with organizational aptitude
- Valid driver's license (preferred)
- U.S. citizenship or legal work authorization (required)