Job Description
Join Detroit's dynamic public service team as a Public Service Associate! This entry-level position offers comprehensive training and career advancement opportunities within city government. No prior experience required – we're seeking motivated individuals passionate about community service. Enjoy competitive pay, excellent benefits, and the chance to make a tangible impact on Detroit residents' lives. Our inclusive workplace values diversity and professional growth.
Responsibilities
- Process and maintain municipal records with precision and confidentiality
- Provide exceptional customer service to Detroit residents via phone, email, and in-person
- Assist with data entry, document scanning, and digital filing systems
- Support departmental operations through clerical tasks and administrative coordination
- Participate in community outreach initiatives and public education programs
- Collaborate with cross-functional teams to achieve departmental objectives
- Adhere to all city policies, procedures, and ethical standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Ability to pass background check and drug screening
- Basic computer proficiency (Microsoft Office Suite)
- Strong verbal communication and interpersonal skills
- Detail-oriented with excellent organizational abilities
- Valid Michigan driver's license (may be required for some duties)
- Commitment to public service and community values
- Willingness to complete required city training programs