Job Description
Join Duval County Government and make a meaningful impact on your community! We're seeking a dedicated Public Service Representative to assist citizens with government services and programs. This part-time role offers flexible hours while serving Jacksonville residents with excellence.
As a key liaison between the public and local government, you'll work in a dynamic environment supporting vital community initiatives. Enjoy competitive pay, comprehensive training, and the satisfaction of contributing to public service.
Responsibilities
- Provide in-person and virtual assistance to citizens regarding county services
- Process applications for public programs and benefits
- Maintain accurate records in government databases
- Coordinate with other departments to resolve citizen inquiries
- Participate in community outreach events
- Support emergency response coordination during critical events
- Adhere to all federal, state, and local regulations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with Microsoft Office Suite
- Ability to pass background check and drug screening
- Valid Florida driver's license preferred
- Strong communication and problem-solving skills
- Basic knowledge of government operations
- Ability to work flexible hours including weekends