Job Description
Join Fort Worth's dynamic public service team in an immediate hire opportunity! We seek dedicated professionals to support critical municipal operations and enhance community services. This role offers competitive benefits, career advancement, and the chance to make a direct impact on residents' lives. Immediate start available for qualified candidates.
Responsibilities
- Manage citizen inquiries and resolve service requests through digital and in-person channels
- Coordinate cross-departmental projects ensuring compliance with municipal regulations
- Prepare and maintain official documentation, reports, and public records
- Support community outreach initiatives and public education programs
- Analyze operational data to identify service improvement opportunities
- Collaborate with emergency response teams during critical incidents
- Adhere to all federal, state, and local government protocols
Qualifications
- High school diploma or GED required; Bachelor's degree preferred
- Minimum 2 years of public sector or customer service experience
- Proficiency in Microsoft Office Suite and government databases
- Valid Texas driver's license with clean driving record
- Ability to obtain required security clearance within 30 days
- Strong written and verbal communication skills
- Ability to work rotating shifts including weekends and holidays