Job Description
Join the City of Albuquerque's dedicated public service team in a vital weekend shift role! As a Public Service Specialist, you'll be the frontline voice connecting residents with essential municipal services while enjoying a balanced work schedule. This position offers stability, comprehensive benefits, and the opportunity to make a tangible impact in your community. Ideal for professionals seeking weekend availability with competitive compensation and career growth potential in government service.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person inquiries regarding city programs and services
- Process permits, applications, and documentation with precision and compliance
- Coordinate weekend emergency response support and dispatch communications
- Maintain accurate records in municipal databases and document systems
- Collaborate with cross-departmental teams to resolve resident concerns
- Support weekend community outreach events and public service initiatives
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years customer service or public administration experience
- Proficiency with Microsoft Office Suite and government software systems
- Ability to work flexible weekends (Saturday/Sunday) with occasional holidays
- Valid New Mexico driver's license and clean driving record
- Strong communication skills in English and Spanish (bilingual preferred)
- Ability to handle confidential information with discretion