Job Description
Join Mesa's award-winning public services team and contribute to our vibrant community! We're seeking a dedicated Public Services Administrator to support critical municipal operations. This full-time government position offers competitive benefits, career growth opportunities, and the chance to serve Mesa residents directly. Work in a collaborative environment where your skills make tangible impacts on local government initiatives.
As a key member of our administrative team, you'll ensure seamless delivery of essential city services while maintaining compliance with municipal regulations. Mesa offers a dynamic work culture with professional development programs and opportunities to advance within Arizona's government sector.
Responsibilities
- Manage citizen inquiries and service requests through multiple channels (phone, email, in-person)
- Process permits, licenses, and administrative documents with precision and efficiency
- Coordinate interdepartmental projects and maintain accurate digital records
- Assist in developing public service protocols and improvement initiatives
- Support community outreach programs and public information campaigns
- Ensure compliance with Arizona state regulations and Mesa municipal policies
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- Minimum 2 years experience in government or public sector administration
- Proficiency in municipal software systems and Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Valid Arizona driver's license and clean driving record
- U.S. citizenship and ability to pass background check