Job Description
Join the City of Phoenix's dynamic public services team in an immediate hire opportunity! We're seeking a dedicated Public Services Coordinator to enhance community engagement and streamline municipal operations. This role offers rapid onboarding and the chance to make tangible impacts in Arizona's capital city. Enjoy comprehensive benefits, competitive compensation, and a collaborative work environment focused on public excellence.
Responsibilities
- Manage citizen inquiries and complaints across multiple service channels
- Coordinate inter-departmental projects for public infrastructure improvements
- Analyze community feedback data to inform policy recommendations
- Develop and implement public outreach programs for underserved neighborhoods
- Maintain accurate records in municipal databases and reporting systems
- Collaborate with elected officials on community initiatives
- Support emergency response coordination during public events
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field
- 2+ years of experience in municipal government or public sector roles
- Proficiency with CRM systems and municipal software (e.g., SAP, Oracle)
- Valid Arizona Driver's License
- Ability to pass federal background check and fingerprinting
- Demonstrated crisis communication skills
- Bilingual English/Spanish preferred