Job Description
Join Denver's dynamic public sector team as a Public Services Representative! This immediate hire opportunity offers a chance to serve Denver residents while advancing your career in government administration. We're seeking a dedicated professional to deliver exceptional citizen services and support critical municipal operations.
Enjoy competitive benefits, professional development opportunities, and the satisfaction of contributing to one of America's most vibrant cities. Immediate start date available for qualified candidates.
Responsibilities
- Respond to citizen inquiries via phone, email, and in-person regarding city services and policies
- Process permits, licenses, and administrative documents with precision and compliance
- Collaborate with cross-departmental teams to resolve complex constituent issues
- Maintain accurate records in municipal databases and documentation systems
- Support public outreach initiatives and community engagement events
- Assist in process improvement projects to enhance service efficiency
- Adhere to all federal, state, and municipal regulations governing public service
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years of customer service or administrative experience
- Proficiency in Microsoft Office Suite and database management systems
- Strong written and verbal communication skills
- Ability to manage multiple tasks with attention to detail
- Knowledge of Denver city services and government operations a plus
- Must pass background check and obtain required security clearance
- Valid Colorado driver's license if field travel required