Job Description
Join the dynamic team at the County of Los Angeles in Long Beach and become a vital force in public service excellence. We're seeking a dedicated Public Services Specialist to enhance community engagement and streamline operations. This role offers unparalleled opportunities to shape policies, improve citizen experiences, and drive meaningful change in one of California's most vibrant coastal cities. Enjoy competitive benefits, professional development, and the satisfaction of serving your community directly.
Responsibilities
- Manage constituent inquiries and resolve complex public service issues with exceptional communication
- Analyze community needs data to inform policy recommendations and service improvements
- Coordinate interdepartmental projects to enhance operational efficiency
- Develop public outreach materials and engagement strategies
- Conduct compliance audits for county programs and services
- Prepare detailed reports for leadership on service metrics and trends
- Collaborate with community stakeholders to identify service gaps
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- 3+ years of experience in local government or public sector roles
- Proficiency in data analysis tools (Excel, SQL, Tableau)
- Exceptional written and verbal communication skills
- Proven project management experience with cross-functional teams
- Knowledge of California public sector regulations and compliance
- Certification in Public Administration (CPA) preferred