Job Description
Join Jefferson County Government's urgent hiring initiative to serve Louisville residents with excellence! We're seeking a dynamic Public Services Coordinator to bridge community needs with government resources. This critical role requires exceptional problem-solving skills and a passion for public service. Enjoy competitive benefits, professional development opportunities, and the chance to make a tangible impact in our community.
Why Jefferson County? We offer a collaborative work environment, comprehensive health benefits, and retirement plans. Plus, work in the heart of Louisville's thriving metropolitan area!
Responsibilities
- Coordinate cross-departmental initiatives to improve public service delivery
- Manage constituent inquiries and resolve service-related issues within 48 hours
- Analyze community feedback data to identify service gaps and improvement opportunities
- Develop and implement public engagement strategies for underserved neighborhoods
- Collaborate with budget teams to allocate resources for community projects
- Prepare monthly performance reports for county leadership
- Lead community outreach events and town hall meetings
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field
- 3+ years of experience in government or non-profit service coordination
- Proficiency with data analysis tools (Excel, Tableau)
- Valid Kentucky driver's license
- Strong conflict resolution and negotiation skills
- Experience with community engagement strategies
- Ability to manage multiple projects with competing deadlines
- Kentucky residency required within 90 days of hire