Job Description
Join Mesa's dynamic civic team as a Remote-Friendly City Clerk and become the backbone of our community operations! This hybrid role combines in-person engagement with flexible remote work, allowing you to serve residents while maintaining work-life balance. As the primary liaison between citizens and municipal services, you'll drive efficiency in record management, permit processing, and public communications. Mesa offers competitive benefits, professional development opportunities, and a collaborative environment where your administrative expertise directly impacts community growth.
Responsibilities
- Manage and maintain official city records, documents, and digital archives with precision
- Process permits, licenses, and applications while ensuring regulatory compliance
- Provide exceptional customer service via phone, email, and in-person interactions
- Coordinate public meetings, prepare agendas, and maintain accurate minutes
- Support departmental operations through data entry, report generation, and workflow optimization
- Implement and improve document management systems for enhanced accessibility
Qualifications
- High school diploma or equivalent; Associate's degree in Public Administration preferred
- Minimum 2 years of administrative/clerical experience in government or regulated environments
- Proficiency in Microsoft Office Suite and document management software
- Strong attention to detail with proven record-keeping accuracy
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality and discretion
- Valid Arizona driver's license (if required for occasional in-person duties)