Job Description
We are currently seeking a highly skilled Senior IT Specialist to join our state government team. This is an immediate hire opportunity for a proactive professional who thrives in a mission-critical environment. As a key member of the IT infrastructure team, you will ensure the stability and security of our technology systems while providing exceptional technical support to state employees.
Why Choose a State Government Career?
- Immediate Start: Begin making a difference in the community right away.
- Job Security: Enjoy the stability and benefits of a long-term public sector position.
- Competitive Compensation: Comprehensive salary package including retirement benefits.
Don't miss this chance to advance your career with the State of Arizona.
Responsibilities
- Provide advanced technical support and troubleshooting for hardware, software, and network infrastructure.
- Manage and maintain Active Directory environments, user accounts, and security protocols.
- Install, configure, and update operating systems and applications across the organization.
- Collaborate with network engineers to ensure optimal network performance and connectivity.
- Document technical procedures, incidents, and resolutions in the IT service management system.
- Perform regular system audits and maintenance to ensure compliance with state standards.
- Assist in the deployment of new hardware and software solutions.
Qualifications
- Minimum of 3 years of experience in IT support, systems administration, or a related technical field.
- Associate degree in Computer Science, Information Technology, or a related field (Bachelor's degree preferred).
- Valid IT certifications such as CompTIA A+, Network+, or CCNA are highly desirable.
- Strong working knowledge of Microsoft Windows Server, Active Directory, and Office 365.
- Experience with networking fundamentals (TCP/IP, DNS, DHCP) and troubleshooting methodologies.
- Excellent communication skills with the ability to explain complex technical concepts to non-technical users.
- Ability to work independently and manage multiple priorities in a fast-paced environment.