Job Description
Join the City of San Jose's Technology Services Division as a Senior IT Systems Administrator. This critical role supports our mission to deliver innovative, reliable technology solutions to enhance public services. You'll maintain and secure enterprise systems while ensuring compliance with government regulations. Enjoy competitive benefits, professional development opportunities, and the chance to make a meaningful impact in one of America's most dynamic cities.
Responsibilities
- Manage and optimize Windows Server environments including Active Directory, Group Policy, and virtualization platforms
- Implement cybersecurity protocols and conduct vulnerability assessments to protect sensitive government data
- Provide Tier-3 support for complex system issues and coordinate cross-departmental IT initiatives
- Develop disaster recovery plans and ensure business continuity through rigorous testing
- Document system configurations and maintain compliance with NIST and FISMA standards
- Mentor junior staff and lead technology upgrade projects
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field
- 5+ years of experience in enterprise IT administration with government/public sector preference
- Expertise in Windows Server administration, Active Directory, and VMware/Hyper-V
- CompTIA Security+ or equivalent cybersecurity certification required
- Strong knowledge of cloud platforms (Azure/AWS) and hybrid infrastructure solutions
- Proven ability to manage complex projects with strict compliance requirements
- Excellent communication skills for technical documentation and stakeholder presentations