Job Description
Join the City of San Jose's Communications Team as a Senior Public Information Officer. Shape public perception of California's 3rd largest city through strategic messaging, crisis communication, and digital storytelling. Work in a dynamic environment supporting innovative initiatives in technology, sustainability, and community engagement.
Responsibilities
- Develop and execute comprehensive communication strategies for city departments and special projects
- Serve as primary media liaison, preparing press releases and coordinating press conferences
- Manage crisis communication protocols during emergencies and public incidents
- Oversee content creation across digital platforms including social media, web, and email
- Analyze public sentiment and adjust messaging strategies accordingly
- Coordinate with city officials to ensure consistent communication alignment
Qualifications
- Bachelor's degree in Communications, Journalism, Public Relations, or related field
- 5+ years of public sector communications experience
- Proven crisis management and media relations expertise
- Advanced proficiency with CMS platforms, SEO principles, and analytics tools
- CA Public Information Officer certification preferred
- Portfolio demonstrating successful multi-channel campaigns