Job Description
Join the Indiana Bureau of Motor Vehicles as a Customer Service Specialist and earn a $2,500 sign-on bonus! We're seeking dedicated professionals to deliver exceptional service to residents in Fort Wayne. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a stable government environment. Apply today to start your rewarding career serving our community!
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy and efficiency
- Provide clear information on DMV regulations, fees, and documentation requirements
- Assist customers via in-person, phone, and digital channels with prompt resolution
- Maintain compliance with Indiana state laws and DMV protocols
- Utilize specialized software for transaction processing and record management
- Collaborate with team members to optimize customer flow and service quality
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or administrative experience
- Proficiency with computer systems and data entry
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion
- Valid Indiana driver's license required
- Ability to work flexible hours including weekends