Job Description
Join the Texas State Government's urgent night shift team with fully remote opportunities in Austin! We're seeking dedicated professionals to support critical state operations during overnight hours. Enjoy exceptional benefits including comprehensive health insurance, retirement plans, paid time off, and career advancement opportunities. This remote position offers work-life balance with no commute while serving the public with integrity and purpose.
Responsibilities
- Monitor and process state government documents and requests during overnight hours
- Provide responsive customer support via phone and digital channels for state services
- Conduct data entry, record maintenance, and compliance checks with state regulations
- Collaborate with cross-functional teams to ensure seamless 24/7 operations
- Urgent incident response and escalations during night shift hours
- Generate daily operational reports and maintain accurate documentation
- Adhere to strict confidentiality and security protocols for sensitive state information
Qualifications
- US citizenship and eligible for state government employment
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years of experience in administrative, customer service, or compliance roles
- Ability to work independently during night shift hours (10 PM - 6 AM)
- Proficiency with Microsoft Office Suite and digital communication tools
- Clear background check and drug screening required
- Strong problem-solving skills and attention to detail
- Experience with remote work environments and time management