Job Description
Join North Carolina's premier public service team as a Weekend Shift Specialist in our Charlotte office. This remote-eligible position offers competitive pay, comprehensive benefits including a state pension plan, and the opportunity to serve your community while maintaining work-life balance through weekend-only scheduling.
We're seeking dedicated professionals to ensure seamless government operations during weekends. Enjoy flexible remote work options while contributing to critical public services. Our commitment to employee well-being includes robust health benefits, retirement planning, and professional development opportunities.
Responsibilities
- Manage weekend casework processing for state programs
- Respond to constituent inquiries via secure digital channels
- Coordinate cross-agency weekend service delivery
- Maintain accurate documentation in state databases
- Support emergency response protocols during weekend shifts
- Collaborate with weekday teams for continuity of service
- Participate in monthly weekend staff training sessions
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Minimum 2 years customer service or administrative experience
- Proficiency with digital communication platforms
- Ability to work independently during remote shifts
- Valid North Carolina driver's license
- U.S. citizenship and clean background check
- Flexibility for occasional weekend overtime
- Basic knowledge of NC state government structure