Job Description
Join our award-winning team at the New Mexico Motor Vehicle Division! We're urgently seeking passionate Customer Service Representatives to deliver exceptional service to Albuquerque residents. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real impact in your community. Apply today and start your rewarding career in public service!
Responsibilities
- Provide in-person customer assistance for driver's licenses, vehicle registrations, and title services
- Process transactions accurately using state-of-the-art DMV systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Maintain detailed records of all customer interactions and transactions
- Adhere to strict security protocols and confidentiality standards
- Collaborate with team members to ensure seamless service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong verbal communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic computer proficiency with data entry skills
- Valid New Mexico driver's license required
- Bilingual (English/Spanish) candidates strongly preferred