Job Description
Join our dynamic team at the Florida DMV and make a difference in your community! We're urgently seeking passionate Customer Service Representatives to assist residents with driver's licenses, vehicle registrations, and state ID services. Enjoy competitive benefits, paid training, and a supportive work environment in sunny St. Petersburg. Apply today and start your rewarding career in public service!
Responsibilities
- Process driver's license renewals, ID card applications, and vehicle registrations
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Verify applicant documents and ensure compliance with state laws
- Operate DMV software systems and maintain accurate transaction records
- Collaborate with team members to resolve complex customer issues
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience in fast-paced environment
- Strong communication and conflict resolution skills
- Proficiency with computer systems and data entry
- Ability to multitask and handle sensitive information confidentially
- Valid Florida driver's license required
- Spanish bilingualism highly preferred