Job Description
Join San Jose's elite emergency response team as a Public Safety Dispatcher. This urgent hiring initiative seeks dedicated professionals to serve our diverse community during critical moments. Enjoy comprehensive benefits, retirement plans, and a dynamic work environment where your skills directly impact public safety. Immediate start available for qualified candidates.
Responsibilities
- Process 911 calls and prioritize emergency dispatches
- Operate CAD/RMS systems and radio communications
- Coordinate with police, fire, and medical units
- Maintain accurate incident documentation
- Provide crisis intervention and caller guidance
- Adhere to NIMS protocols and departmental procedures
Qualifications
- High school diploma or equivalent
- 1+ years public safety or customer service experience
- Valid California POST Public Safety Dispatcher certification
- Typing speed ≥40 WPM
- Ability to work rotating shifts including nights/weekends
- Clear background check and drug screening
- Proficiency in multi-tasking under high-pressure conditions