Job Description
Join Missouri's Premier Public Service Team! We're urgently seeking passionate Customer Service Representatives to join our Kansas City DMV branch. Be the frontline of citizen assistance while supporting our community's essential transportation services. Enjoy competitive pay, comprehensive benefits, and a rewarding career serving fellow Missourians.
Why Work With Us?
- Full-time positions with immediate start dates
- Health, dental, and vision insurance
- Paid time off and retirement plans
- Free parking and public transit benefits
- Ongoing professional development
Responsibilities
- Provide exceptional in-person customer service at our busy Kansas City DMV office
- Process driver's licenses, vehicle registrations, and title transactions
- Explain complex DMV regulations and procedures clearly to customers
- Utilize specialized DMV software systems for accurate record-keeping
- Resolve customer inquiries and complaints with professionalism
- Maintain organized documentation of all transactions and communications
- Collaborate with team members to ensure seamless office operations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and problem-solving abilities
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Valid Missouri driver's license required
- Ability to stand for extended periods
- Pass background check and drug screening