Job Description
Join our dynamic team at the California DMV in Chula Vista and enjoy the flexibility of part-time hours while serving your community! We're seeking passionate Customer Service Representatives to deliver exceptional assistance to patrons processing driver's licenses, vehicle registrations, and state IDs. With competitive pay and a supportive work environment, this role offers the perfect work-life balance for students, parents, and professionals seeking flexible scheduling.
Responsibilities
- Process driver's license applications, vehicle registrations, and ID card transactions with accuracy and efficiency
- Provide in-person, phone, and email support to resolve customer inquiries regarding DMV services
- Utilize specialized software to verify documents, process payments, and maintain digital records
- Explain complex regulations and procedures clearly to diverse clientele
- Collaborate with team members to ensure smooth office operations and compliance with state policies
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 1+ years of customer service experience in fast-paced environments
- Proficient in Microsoft Office Suite and database management systems
- Exceptional communication skills with fluency in English and Spanish
- Ability to multitask effectively while maintaining composure during peak hours
- Must pass background check and possess valid California driver's license