Job Description
Join our dynamic team at Fresno County DMV Services and become a vital part of serving our community! We're urgently seeking passionate Customer Service Representatives to assist residents with vehicle registration, driver's licenses, and DMV inquiries. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a real difference. If you thrive in fast-paced settings and excel at problem-solving, apply today!
Responsibilities
- Process DMV transactions including vehicle registrations, title transfers, and license renewals
- Provide accurate information on DMV regulations, fees, and requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain detailed records of transactions using DMV software systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to strict confidentiality and data security protocols
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or administrative experience
- Proficient in Microsoft Office Suite and data entry systems
- Strong communication skills with multilingual abilities (Spanish highly valued)
- Ability to multitask in high-volume environments
- Valid California driver's license required
- Background clearance must pass