Job Description
Join the Raleigh Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're urgently seeking motivated individuals to become the vital communication link between our community and emergency responders. No prior experience required—comprehensive training provided. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real impact in Raleigh's safety infrastructure. Apply today to start your journey in this dynamic and rewarding role!
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch appropriate police/fire/EMS units using CAD systems
- Maintain accurate call logs and incident documentation
- Provide critical information to field personnel during emergencies
- Operate radio systems and multi-line telephone consoles
- Coordinate with other agencies during multi-jurisdictional incidents
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass background check and polygraph examination
- Minimum typing speed of 40 WPM (verified assessment required)
- US citizenship or legal resident status
- No felony convictions or serious misdemeanor offenses
- Ability to work rotating shifts including nights/weekends/holidays
- Strong problem-solving skills under pressure
- Clear diction and excellent communication abilities