Job Description
We are urgently hiring dedicated professionals for a high-impact State Government position in Jacksonville, FL. If you are seeking a stable career with a comprehensive Pension Plan and flexible weekend shift hours, this is your opportunity to serve the community while enjoying excellent benefits.
Join a team committed to excellence, public service, and long-term financial security. We offer a modern work environment, competitive compensation, and the chance to make a real difference in the lives of Florida residents.
Responsibilities
- Process and verify high-volume state documents and applications with extreme accuracy and attention to detail.
- Provide exceptional customer service to citizens, answering inquiries regarding state benefits, regulations, and procedures.
- Maintain and update confidential government records and databases using state-approved software systems.
- Assist in the preparation of weekly reports and ensure compliance with all federal and state regulations.
- Collaborate with cross-functional teams to streamline workflows and improve operational efficiency.
- Perform routine system checks and troubleshoot basic technical issues to ensure continuous service delivery.
- Uphold the highest standards of ethics and confidentiality in all daily operations.
Qualifications
- High School Diploma or GED equivalent; Associate's or Bachelor's degree preferred.
- Previous experience in a government, public sector, or administrative support role is highly desirable.
- Must be available to work weekends (Saturday and/or Sunday) on a rotating schedule.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and database management systems.
- Strong verbal and written communication skills with the ability to explain complex information clearly.
- Ability to maintain strict confidentiality and handle sensitive information with discretion.
- Must be a U.S. Citizen or eligible to work in the United States.