Job Description
Join a mission-driven career with the U.S. Department of Veterans Affairs in Raleigh, North Carolina. We're seeking dedicated professionals to serve our nation's heroes while enjoying exceptional job security, comprehensive benefits, and opportunities for advancement. As a federal employee, you'll receive competitive salaries, health insurance, retirement plans, and paid time off. Our Raleigh office offers a collaborative environment where your work directly impacts veterans' lives.
Responsibilities
- Process and adjudicate veterans' disability and pension claims with precision
- Provide expert guidance on complex VA benefits regulations
- Develop comprehensive case plans for veterans requiring multi-benefit support
- Collaborate with medical and legal teams to resolve intricate benefit appeals
- Conduct outreach programs to educate veterans on available benefits
- Maintain accurate case documentation in VA's electronic systems
- Train junior staff on benefit adjudication procedures
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- 3+ years experience in benefits administration or case management
- Expert knowledge of federal VA regulations (38 CFR)
- Proficiency with VA's VBA and VESKIT systems
- Strong analytical and problem-solving abilities
- Excellent communication skills for veteran interactions
- Ability to obtain and maintain a Tier 3 security clearance
- US citizenship required