Job Description
Join the prestigious U.S. Department of Veterans Affairs in Long Beach, CA as a Medical Support Assistant and make a direct impact on our nation's heroes. This full-time federal position offers competitive pay with weekly direct deposit, comprehensive benefits, and career advancement opportunities. Enjoy stability with federal employment while providing essential administrative support to our healthcare team. Your work will ensure seamless patient experiences at one of America's leading VA medical centers.
Responsibilities
- Coordinate patient appointments and manage electronic health records (EHR) systems
- Process medical billing and insurance claims with 99% accuracy
- Serve as primary liaison between veterans and clinical staff
- Manage confidential patient documentation and correspondence
- Assist with medical supply inventory and equipment maintenance
- Support quality improvement initiatives and compliance audits
Qualifications
- Minimum 2 years of healthcare administrative experience
- Proficiency in VA-specific EHR systems (e.g., CPRS) and Microsoft Office
- Valid California driver's license and reliable transportation
- Ability to obtain and maintain VA background clearance
- Strong attention to detail with data entry skills (10,000+ keystrokes/hour)
- Knowledge of medical terminology and HIPAA regulations
- U.S. citizenship and VA Form 10-2850 application