Job Description
Join the U.S. Department of Veterans Affairs as a Medical Support Assistant at the Minneapolis VA Health Care System. This vital role ensures seamless administrative operations in our healthcare facility, directly supporting America's veterans. Enjoy competitive federal benefits, career advancement opportunities, and a mission-driven workplace. Apply now to make a difference in veterans' lives!
Responsibilities
- Schedule patient appointments and manage electronic health records (EHR) systems
- Process medical documentation and maintain confidential patient files
- Coordinate with clinical teams to support patient care workflows
- Manage insurance verification and billing processes
- Provide exceptional customer service to veterans and their families
- Utilize VISTA/CPRS systems for data entry and retrieval
- Assist with medical supply inventory management
Qualifications
- U.S. citizenship required
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Minimum 1 year administrative or healthcare support experience
- Knowledge of medical terminology and healthcare documentation
- Ability to obtain and maintain VA background clearance
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Experience with electronic health records (EHR) systems preferred