Job Description
Join the nation's largest integrated healthcare system as a Medical Support Specialist at the Memphis VA Medical Center. Make a tangible impact on veterans' lives while advancing your federal career in a mission-driven environment. Enjoy competitive benefits, professional development opportunities, and the satisfaction of serving those who served our country.
Responsibilities
- Coordinate patient scheduling and electronic health record management
- Process medical claims and ensure compliance with federal healthcare regulations
- Assist veterans with benefits enrollment and healthcare navigation
- Collaborate with multidisciplinary care teams to optimize patient outcomes
- Manage administrative workflows for clinical departments
- Maintain strict confidentiality and HIPAA compliance standards
Qualifications
- Associate's degree or 2 years of administrative/medical support experience
- Proficiency in VA-specific electronic health record systems
- Strong knowledge of federal healthcare regulations (VHA directives)
- Exceptional communication skills for veteran interactions
- Ability to handle sensitive information with discretion
- Experience with scheduling software and medical terminology
- U.S. citizenship required