Job Description
Join our dedicated team serving America's heroes! The U.S. Department of Veterans Affairs in Nashville seeks a compassionate Veterans Affairs Specialist for weekend shifts at our state-of-the-art facility. This critical role ensures seamless support for veterans and their families through benefits processing, case management, and advocacy. Enjoy competitive federal pay, comprehensive benefits, and meaningful work in a mission-driven environment.
Why Join Us?
- Work-life balance with consistent weekend schedule (Sat/Sun)
- Generous federal benefits package including health insurance and retirement
- Opportunities for professional development and advancement
- Pride in serving our nation's veterans
Responsibilities
- Process veterans' benefits claims and applications with 99% accuracy
- Provide case management for veterans requiring specialized support services
- Coordinate with healthcare providers and community partners for holistic care
- Conduct eligibility assessments for VA programs and compensation
- Maintain detailed case records in federal compliance systems
- Respond to veteran inquiries with empathy and professionalism
- Participate in weekend shift rotations as required
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years experience in veterans services or case management
- Familiarity with VA regulations and federal compliance requirements
- Strong written and verbal communication skills
- Ability to work independently during weekend shifts
- Proficiency in Microsoft Office and VA information systems
- Valid U.S. driver's license and clean background check
- U.S. citizenship required