Job Description
Join the mission to serve America's heroes as a Veterans Affairs Specialist in sunny Tallahassee, FL. This critical role directly impacts veterans' access to healthcare, benefits, and support services. You'll work in a dynamic federal environment where your expertise transforms lives and strengthens our community.
Our modern facility offers competitive benefits, professional development opportunities, and a collaborative culture dedicated to excellence. Enjoy Florida's renowned quality of life while making a tangible difference in veterans' lives.
Responsibilities
- Process and adjudicate veterans' benefit claims with 95% accuracy
- Conduct comprehensive eligibility assessments for VA healthcare programs
- Develop personalized care coordination plans for disabled veterans
- Collaborate with medical providers to ensure seamless healthcare transitions
- Manage complex case files while maintaining strict confidentiality protocols
- Provide crisis intervention for urgent veteran situations
- Conduct outreach initiatives to underserved veteran populations
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 3+ years of experience in veterans services or federal benefits programs
- VA Claims Processor certification (preferred)
- Expertise in Veterans Health Information Systems (VistA)
- Exceptional communication skills in English/Spanish bilingual environments
- Ability to manage sensitive information under HIPAA/VA regulations
- Proficiency with Microsoft Office Suite and case management software
- Valid Florida driver's license for travel to VA facilities