Job Description
Join our urgent hiring initiative at the Milwaukee VA Medical Center! We're seeking passionate Medical Support Specialists to deliver exceptional care to our nation's heroes. This critical role offers competitive federal benefits, career advancement opportunities, and the chance to make a tangible impact. Apply now to become part of our mission to serve those who served.
Responsibilities
- Coordinate patient scheduling and appointment management using VHA systems
- Process medical records, insurance verification, and billing documentation
- Serve as primary liaison between veterans, providers, and clinical staff
- Manage electronic health records (EHR) and maintain data integrity
- Assist with patient intake, eligibility verification, and benefit inquiries
- Collaborate with multidisciplinary teams to ensure seamless care delivery
Qualifications
- U.S. citizenship and valid security clearance
- Minimum 2 years healthcare administration experience
- Proficiency in electronic health record systems (e.g., CPRS, VistA)
- Knowledge of medical terminology and healthcare regulations
- Exceptional communication and customer service skills
- Ability to manage confidential information with discretion
- Experience working with veteran populations preferred