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Government & Public Administration 🏢 Full Time ⭐️ Verified

Veterans Service Representative

U.S. Department of Veterans Affairs
Omaha
Estimated Salary
USD 52.000 – USD 78.000
Live Update
9 Juli 2026
Deadline
9 Jul 2027

Job Description

Join the ranks of public service with a stable, full-time federal career at the U.S. Department of Veterans Affairs. We're seeking dedicated professionals to serve our nation's heroes in Omaha, Nebraska. This permanent position offers exceptional benefits, competitive pay, and opportunities for advancement within the federal government. Make a meaningful impact while enjoying job security and comprehensive benefits including health insurance, retirement plans, and paid leave.

As a key member of our team, you'll work in a supportive environment that values your contributions and professional growth. Omaha offers an affordable cost of living, vibrant cultural scene, and strong community ties. Federal employees enjoy exclusive privileges including flexible work schedules and career development programs. Apply today to become part of an organization that honors and supports America's veterans.

Responsibilities

  • Process and adjudicate veterans' disability compensation claims with accuracy and timeliness
  • Conduct comprehensive interviews with veterans and their families to gather benefit eligibility information
  • Analyze medical evidence and service records to determine appropriate benefit entitlements
  • Prepare detailed decision documents explaining rationale for benefit determinations
  • Provide exceptional customer service and guidance to veterans navigating benefit programs
  • Collaborate with medical professionals and legal advisors to resolve complex cases
  • Utilize automated systems to maintain accurate claim documentation and case status

Qualifications

  • U.S. citizenship (mandatory for federal employment)
  • Bachelor's degree from an accredited institution or equivalent experience
  • Ability to obtain and maintain a security clearance
  • Proficiency in Microsoft Office Suite and case management software
  • Strong analytical skills with attention to detail
  • Excellent written and verbal communication abilities
  • Experience working with veterans or vulnerable populations preferred
  • Demonstrated ability to handle sensitive information with confidentiality

Required Skills

federal service veterans affairs case management claims processing customer service analytical skills communication documentation

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