Job Description
Join the State of Ohio's dedicated team as a Weekend Administrative Specialist! This vital role supports our Columbus-based operations during weekend hours, ensuring seamless service delivery to residents. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact while maintaining work-life balance. We're seeking detail-oriented professionals who thrive in dynamic environments and take pride in public service.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions during weekend shifts
- Process and verify critical documentation with meticulous attention to detail
- Maintain accurate digital records using state-specific databases and systems
- Coordinate with cross-functional teams to ensure operational continuity
- Support agency compliance with state regulations and protocols
- Assist with weekend event logistics and public outreach initiatives
- Prepare concise reports summarizing weekend activities and outcomes
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency with Microsoft Office Suite and data management systems
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Valid Ohio driver's license required for occasional travel
- Ability to work flexible weekends and holidays as needed
- Background clearance through Ohio Bureau of Criminal Investigation