Job Description
Join the City of Omaha's dedicated team as a Weekend Government Operations Specialist! This pivotal role ensures seamless public service delivery during non-traditional hours, supporting our community's essential needs. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving Omaha residents when they need it most. Perfect for work-life balance seekers who thrive in dynamic environments.
What You'll Achieve:
You'll become the frontline representative of Omaha's municipal services during weekends, directly impacting citizen satisfaction and operational continuity. This position offers unparalleled exposure to governmental processes while maintaining a predictable weekend schedule.
Responsibilities
- Provide exceptional in-person and phone-based citizen support for municipal services during weekend hours
- Process critical permits, licenses, and administrative requests with precision
- Coordinate emergency response protocols and inter-departmental communications
- Document operational activities using digital systems while maintaining compliance standards
- Conduct facility inspections and basic maintenance checks across city properties
- Collaborate with weekday teams to ensure seamless service transitions
- Support public events and community engagement initiatives on weekends
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service or public sector experience
- Valid Nebraska driver's license with clean record
- Proficiency in Microsoft Office Suite and government databases
- Ability to work independently with minimal supervision
- Strong problem-solving skills and conflict resolution abilities
- Flexibility to work alternating weekends and holidays as needed
- Pass background check and drug screening