Job Description
Join the City of San Jose's Emergency Communications Center as a Weekend Public Safety Dispatcher. This vital role ensures seamless coordination of emergency services during weekend shifts, directly impacting community safety. We offer competitive pay, comprehensive training, and the opportunity to serve San Jose residents while maintaining work-life balance with a weekend schedule. Ideal candidates thrive in high-pressure environments and possess exceptional communication skills.
Responsibilities
- Process 911 calls and dispatch appropriate emergency services (police, fire, medical)
- Maintain accurate radio communication with field units during critical incidents
- Operate Computer-Aided Dispatch (CAD) systems and emergency databases
- Provide pre-arrival medical instructions via telephone
- Document all call activities and incident details in compliance with protocols
- Coordinate multi-agency responses during large-scale emergencies
Qualifications
- High school diploma or GED equivalent
- Minimum 1 year customer service or call center experience
- Ability to multitask in high-stress environments
- Proficient in typing (minimum 40 WPM)
- Valid California Driver's License
- Successful completion of background check and drug screening
- Ability to work rotating weekend shifts (Fri-Sun)