Job Description
Join Tennessee's dedicated public service team as a Weekend Public Service Officer. This vital role ensures essential government services continue seamlessly during weekends, serving Nashville residents with professionalism and efficiency. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to contribute to your community while maintaining a weekday work-life balance.
Responsibilities
- Provide in-person and telephonic citizen assistance for state programs
- Process critical documentation and applications during weekend hours
- Maintain accurate records using state digital systems
- Coordinate emergency response protocols during weekend shifts
- Support public outreach initiatives at community events
- Collaborate with weekday teams for seamless service continuity
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service experience
- Proficiency in Microsoft Office Suite
- Valid Tennessee driver's license
- Ability to work flexible weekends (Sat/Sun)
- Background clearance required
- Strong conflict resolution skills