Job Description
Join the Texas State Government as a Weekend Public Service Officer and serve the Houston community with flexible weekend hours! This unique opportunity allows you to contribute to public service while maintaining a balanced work-life schedule. You'll work directly with residents to resolve inquiries, process essential documentation, and ensure seamless delivery of state services during weekends when traditional offices are closed. Ideal for professionals seeking impactful government work outside the Monday-Friday grind.
Responsibilities
- Provide in-person and telephonic support to Houston residents during weekend shifts (Sat-Sun)
- Process vital documentation including permits, licenses, and benefit applications
- Coordinate with state agencies to resolve complex citizen inquiries
- Maintain accurate records using government databases and case management systems
- Implement emergency protocols during weekend operational incidents
- Conduct community outreach at weekend public service events
- Prepare weekly shift reports and process weekend transaction logs
Qualifications
- Texas state residency and valid driver's license required
- Bachelor's degree in Public Administration or related field
- Minimum 2 years customer service or public sector experience
- Proficiency in Microsoft Office Suite and government databases
- Ability to work independently in weekend environments
- Bilingual (English/Spanish) certification strongly preferred
- Background check and security clearance clearance mandatory
- Flexibility to work occasional holiday weekends