Job Description
Join the District of Columbia's elite public service team as a Weekend Public Service Specialist! This unique full-time role offers the opportunity to serve the nation's capital while enjoying a balanced weekday schedule. You'll become a vital resource for residents and visitors, delivering essential services with professionalism and dedication. Enjoy competitive benefits, career advancement opportunities, and the pride of working directly for DC's government. Apply today to make a meaningful impact in our vibrant community!
Responsibilities
- Provide exceptional in-person and virtual customer service to DC residents and visitors during weekend hours
- Process critical permits, licenses, and municipal service requests with precision
- Collaborate with multi-agency teams to resolve complex public inquiries
- Maintain accurate digital and physical records using government systems
- Support emergency response coordination during weekend operations
- Conduct community outreach programs on weekends to enhance civic engagement
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years customer service or public sector experience
- Proficiency in Microsoft Office Suite and government databases
- Valid driver's license and reliable transportation
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Knowledge of DC government policies and procedures