Job Description
Join Detroit's dynamic public service team as a Weekend Public Service Specialist. This vital role ensures seamless municipal operations during weekends, serving residents with professionalism and efficiency. Enjoy competitive pay, comprehensive benefits, and the satisfaction of contributing directly to your community's well-being. Perfect for students, parents, or professionals seeking flexible schedules without compromising impact.
Responsibilities
- Provide exceptional citizen assistance at weekend service counters for permits, licenses, and municipal inquiries
- Process vital documents including birth certificates, parking permits, and business licenses
- Coordinate weekend facility operations including security, maintenance, and emergency response protocols
- Manage digital service platforms including online portal support and social media engagement
- Collaborate with weekday teams for continuity in public service delivery
- Prepare detailed weekend activity reports for departmental review
- Support community outreach initiatives during weekend events and public forums
Qualifications
- High school diploma or GED; associate's degree in Public Administration preferred
- Minimum 2 years customer service or administrative experience
- Proficiency in Microsoft Office Suite and digital service platforms
- Valid Michigan driver's license with clean driving record
- Ability to work flexible weekends with rotating shifts
- U.S. citizenship or permanent resident status required
- Pass background check and drug screening per municipal policy