Job Description
Join the dynamic team at the City of Raleigh as a Weekend Shift Administrative Specialist! This vital role supports our municipal operations during weekends, ensuring seamless service delivery to Raleigh residents. You'll be the first point of contact for inquiries, manage critical documentation, and uphold the highest standards of public service excellence. If you're passionate about community engagement and thrive in structured, mission-driven environments, this opportunity offers competitive compensation and the chance to contribute directly to local governance.
Responsibilities
- Manage weekend front-desk operations for City Hall, greeting visitors and directing inquiries to appropriate departments
- Process and maintain confidential municipal records with precision and compliance
- Coordinate weekend scheduling for public facility reservations and permit approvals
- Assist with public records requests following North Carolina public records law
- Support weekend event coordination for city-sponsored community initiatives
- Maintain accurate digital and physical filing systems for weekend operations
- Collaborate with weekday staff to ensure seamless transition of critical tasks
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong knowledge of Raleigh municipal procedures and local government structure
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion and confidentiality
- Valid North Carolina driver's license (may be required for departmental errands)
- Availability to work Saturdays and Sundays (8:00 AM - 5:00 PM)