Job Description
Join our elite team supporting America's heroes! The Department of Veterans Affairs seeks a dedicated Weekend Shift Administrative Specialist to ensure seamless operations at our Raleigh facility. This critical role requires weekend availability (Saturday/Sunday) to maintain 24/7 service continuity for veterans. Enjoy competitive federal benefits, robust retirement plans, and the pride of serving those who served our nation. Relocation assistance available!
Responsibilities
- Process veteran benefit claims with 99.8% accuracy during weekend coverage
- Coordinate emergency medical documentation across 3 regional hospitals
- Manage secure veteran database systems with HIPAA compliance
- Lead weekend staff training sessions on new VA protocols
- Generate weekly performance reports for department leadership
- Resolve complex veteran inquiries within 4-hour SLA
- Implement disaster recovery procedures during off-peak hours
Qualifications
- Bachelor's degree in Public Administration or related field
- 2+ years federal administrative experience (VA preferred)
- Active Secret Security clearance (or ability to obtain)
- Proficiency in VA CLAIMS system and VISTA databases
- TS/BI clearance eligibility required
- Weekend availability mandatory (no exceptions)
- Experience with FOIA and privacy act regulations
- VA disability benefits certification a plus