Job Description
Join El Paso County Government's dynamic team as a Weekend Shift Case Processor. This unique opportunity allows you to serve the community while enjoying a balanced work-life schedule. You'll handle critical public service cases during weekend hours, ensuring continuity of vital government services. Our modern facilities offer collaborative spaces and cutting-edge technology to support your work.
As a key member of our public services division, you'll directly impact El Paso residents by processing applications, maintaining records, and coordinating with other departments. We value your dedication and offer competitive benefits including flexible scheduling and professional development opportunities.
Responsibilities
- Process and review public service applications during weekend shifts
- Maintain accurate digital and physical case records
- Coordinate with other government departments for seamless service delivery
- Respond to public inquiries via phone, email, and in-person
- Prepare weekly reports and documentation for weekday handover
- Ensure compliance with federal, state, and local regulations
- Assist in weekend operational planning and process improvements
Qualifications
- Associate's degree in Public Administration or related field
- Minimum 2 years case processing experience
- Proficiency in Microsoft Office Suite and case management software
- Strong attention to detail and organizational skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license (if required for field visits)
- Spanish language proficiency preferred